FAQs

How can I contact Life Hack Co.?

You can reach us anytime at support@lifehackco.shop, where our customer service team will be happy to assist you with any questions, issues, or product inquiries.

Do you ship worldwide?

Yes! We proudly ship to customers all around the world.

Where do you ship from?

We ship directly from our fulfillment centers located in Hong Kong and the United States, depending on product availability.

Can I change or cancel my order?

We process orders quickly to ensure fast delivery. If you need to make changes or cancel your order, please contact us within 12 hours of placing it. After this period, we’re unable to modify the order as it will already be in processing.
However, you can still return the item for a full refund after receiving it.

What payment methods do you accept?

We accept all major payment methods, including VISA, Mastercard, American Express, and PayPal.

When will my order be processed?

All orders are processed and shipped from our warehouse Monday through Friday. Please allow 1–3 business days for order processing before shipment. During holidays or sale periods, processing times may be slightly longer.

How long will it take to receive my order?

Delivery times vary depending on your location:

  • United States: 7–15 business days

  • International orders: 10–25 business days

Please note that shipping times may be affected by customs or courier delays.

What if I don’t receive my order?

If your order hasn’t arrived within 30 days after shipping, you are eligible for a full refund. Please contact us at support@lifehackco.shop for assistance.

Will I be charged customs or import taxes?

The prices displayed on our site are tax-free in USD. Depending on your country’s import laws, you may be subject to customs duties or local taxes upon delivery. These fees are determined by your local customs office and are the buyer’s responsibility.
For details on applicable duties, please contact your local customs authority.

How do I return an item?

Please contact our support team at support@lifehackco.shop to initiate a return. We’ll provide the instructions and return address details.

What if the item I received is defective, incorrect, or damaged?

If your order arrives damaged or incorrect, please contact us immediately at support@lifehackco.shop with your order number and photos of the item(s) received. We’ll work quickly to resolve the issue and make it right.

When will I receive my refund?

Refunds are issued to your original payment method within 7–10 business days after we receive and inspect your returned item.
If you haven’t received a refund after this time, please check with your bank or credit card provider, as posting times may vary.

🛠️ Still have questions?
Reach us anytime at support@lifehackco.shop — we’re here to help make your experience effortless.